1. Scope and agreement
These terms govern your access to Wopler’s website and services. By accessing or using them, you agree to these terms. If you use the services for an organisation, you confirm that you have authority to bind that organisation.
A signed order form, proposal or separate agreement may contain additional terms. If there is a conflict, the signed agreement takes priority for the relevant service.
2. Accounts and access
You must provide accurate information, keep credentials confidential and promptly notify us of suspected unauthorised access. You are responsible for activity through your account and for ensuring that authorised users comply with these terms.
We may update or modify the services over time. We aim to avoid material disruption and will provide reasonable notice of significant changes where practical.
3. Acceptable use
You may use the services only for lawful business purposes. You must not:
- break the law, infringe third-party rights or process data without an appropriate legal basis;
- attempt to gain unauthorised access, bypass security or interfere with the services;
- introduce malware, conduct abusive automated requests or impose an unreasonable load;
- resell, copy, reverse engineer or create derivative works from the services except where law expressly permits it; or
- use output as the sole basis for decisions that produce legal or similarly significant effects on individuals.
4. Your content, output and intellectual property
You retain ownership of content you provide. You grant Wopler the limited rights needed to host, process and display that content to provide, secure and support the services. You confirm that you have the rights and permissions needed to provide it.
Wopler and its licensors retain all rights in the services, software, design, documentation and branding. Subject to payment and these terms, you receive a limited, non-exclusive, non-transferable right to use the services during the agreed term.
Company intelligence and AI-assisted output may be incomplete, outdated or inaccurate. You must review output and apply appropriate professional judgement before relying on it.
5. Fees and payment
Fees, billing periods, taxes and payment dates are set out in the applicable order or proposal. Unless otherwise agreed, fees are non-refundable. We may suspend paid services for overdue undisputed amounts after reasonable notice.
6. Confidentiality and data protection
Each party will protect confidential information using reasonable care and use it only for the agreed relationship. These obligations do not cover information that is public through no breach, already lawfully known, independently developed or lawfully received from another source.
Each party will comply with applicable data protection law. Where Wopler processes personal data on a customer’s behalf, the parties may enter into a data processing agreement. Our Privacy policy explains how we process data for our own purposes.
7. Warranties and liability
We provide the services with reasonable care and skill. Except as expressly agreed and to the fullest extent allowed by law, the services are provided “as is” and we disclaim implied warranties, including uninterrupted availability and fitness for a particular purpose.
Neither party is liable for indirect or consequential loss, loss of profits, revenue, goodwill or data. To the fullest extent allowed by law, each party’s total liability arising from the services is limited to the fees paid or payable for the affected services during the twelve months before the event giving rise to the claim. Limits do not apply where liability cannot legally be limited.
8. Suspension and termination
Either party may terminate as set out in an applicable order or if the other materially breaches the agreement and does not remedy the breach within a reasonable notice period. We may suspend access immediately where necessary to prevent harm, address a security risk or comply with law.
On termination, your right to use the services ends. Provisions that by their nature should continue—including confidentiality, intellectual property, payment obligations and liability limits—survive termination.
9. General and governing law
You may not assign the agreement without our prior written consent, except as part of a genuine corporate reorganisation or sale of substantially all relevant assets. We may use subcontractors while remaining responsible for our obligations.
If a provision is unenforceable, the remaining provisions continue. A failure to enforce a right is not a waiver. These terms are governed by Belgian law, and the competent courts in Belgium have exclusive jurisdiction, unless mandatory law requires otherwise.
Questions about these terms? Contact Wopler.